How Can We Help?
Find all the answers to our most frequently asked questions on our FAQ page.
Frequently Asked Questions
1. Select the product you want and download the artwork template from the specific product page.
2. All you have to do is arrange your artwork in our template, upload it back to the website and you’re good to go!
3. We'll finalise your design print, prepare the files for any special finishes and send you the final print confirmation for sign off.
Refer to our artwork guide here for all the requirements to make sure your design is print-ready.
If you don't have a design ready, we can help you with that!
Just select 'Help Me With My Artwork'. You'll be able to upload your logo, brand colour(s) and social media handle(s).
Once you've checked out, our design team will get in touch and work with you to generate some design ideas.
Refer to our artwork guide here for all the requirements to make sure your design is print-ready.
We want to be confident you'll love your products. Before we start any production, we'll share a design print proof of your product to make sure you're 100% happy.
Please note, once your artwork has been approved we will be unable to stop the order as the production and print will be underway.
How The Design Process Works
Order Process & Pricing Information
Our Sustainability Approach
Shipping & Returns
Please contact us for any issues regarding damaged or spoilt products hello@packaginglab.co.uk
Customer Service
Reach out to us anytime through our Live Chat, the Contact Us form, or by emailing hello@packaginglab.co.uk
Customer service hours are 8am - 5pm, Monday to Friday.
We reply to all queries within 24 hours.